GENERAL CONDITIONS OF SALE
1.-The following general conditions of sale are considered accepted by the customer from the moment an order is placed.
2.-Fábrica Accesorios Doble Acristalamiento S.A. (hereinafter FADASA) reserves the right to contractually agree on conditions different from these general ones.
3.-FADASA is responsible for the goods until they leave its facilities. Any subsequent deterioration is understood to be attributable to the carrier. FADASA is not directly responsible for delivery delays caused by the carrier. Under no circumstances will FADASA be responsible for reasonable delays due to strikes, holidays, unforeseen events, or force majeure.
4.-FADASA will process the corresponding claims for deterioration or delay of the goods by the transport and will proceed with credits or replacements as appropriate, provided that the customer:
- Reviews all the goods at the time of delivery.
- Notes any damages or shortages on the transport delivery note.
- Communicates any damages or shortages to FADASA within 24 hours of receiving the goods.
5.-In case of claims for the shipment of incorrect goods, the customer must prove the alleged error and request an exchange or return within a maximum period of 10 days. To proceed with the replacement, we reserve the right to choose the shipping method. After this period, FADASA declines all responsibility.
6.-If the claim concerns the quality of the goods, the customer must inform FADASA within a maximum period of one month, providing sufficient identifying data (product, date of receipt, batch number, etc.).
7.-FADASA will not accept returns of goods that do not have their original packaging.
8.-FADASA is not responsible for the environmental management of industrial packaging, which, according to current legislation, is the responsibility of the final holder.
9.-Any type of claim that is out of time or form, or concerning goods that have expired at the customer’s premises or have spoiled due to improper storage by the customer, will not be attended by FADASA.
10.-If the customer does not respect the payment deadlines or becomes insolvent/delinquent, we reserve the right to suspend orders and demand payment of credits, even if they are not yet due.
11.-Payment is considered made on the day our banking entity records it. FADASA reserves the right to request interest accrued from the scheduled payment date to the actual payment date, except in cases of loss of early payment discounts. Each delay in payments incurs a passive (compensatory) interest of 10% per annum.
12.-The goods remain the property of FADASA until full payment of the price. In case of payments by promissory note or bill of
exchange, the goods belong to FADASA until they are deposited.
In case of the customer’s bankruptcy, the goods will remain the property of FADASA even if they have been sold to a third party.
13.-In case of dispute, for sales made both within and outside Spain, both parties formally waive their own jurisdiction, expressly submitting to the Courts and Tribunals of Oviedo.
14.-Your data will become part of an automated file owned by FADASA created for commercial purposes. Your personal data will be used to maintain the contractual relationship between customer and seller and to send information, by any means, about our services and products.
FADASA will only communicate customers’ personal data to suppliers when it is strictly necessary to fulfill the contractual relationship. By accepting these conditions, the customer expressly authorizes FADASA to process their personal data, transfer them, and send advertising information by any means. In any case, the customer may exercise the rights of opposition, access, rectification, and cancellation in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, by contacting: FADASA, C/ PEÑA SANTA, PARCEL N° 3, POLÍGONO INDUSTRIAL DE SILVOTA, 33192 ASTURIAS, or via email: